• Be suspicious of any email with urgent requests for personal financial information

  • Phishers typically include upsetting or exciting (but false) statements in their emails to get people to react immediately, they typically ask for information such as usernames, passwords, credit card numbers, social security numbers, date of birth, etc.

  • Don’t disclose details like passwords, debit card grid values, etc. to anyone, even if they claim to be bank employees or on emails / links from government bodies like RBI, I.T. Dept., etc

  • Don't use the links in an email, instant message, or chat to get to any web page if you suspect the message might not be authentic or you don't know the sender or user's handle, instead, log onto the website directly by typing in the Web address in your browser.

  • Avoid filling out forms in email messages that ask for personal financial information,you should only communicate information such as credit card numbers or account information via a secure website or the telephone

  • Always ensure that you're using a secure website when submitting credit card or other sensitive information via your Web browser

  • Regularly check your bank, credit and debit card statements to ensure that all transactions are legitimate, if anything is suspicious or you don't recognize the transaction, contact your bank and all card issuers

Forward the original e-mail to us at ebanking@jkbmail.com ; helpdesk@jkbmail.com ; crcard@jkbmail.com ; reportphishing@jkbmail.com 

Report the incident with caller's no., date and time of call, etc at our 24-hour Customer Care

If your money has been fraudulently transferred through phishing,Inform the bank immediately