Grievance/Feedback Posting form

Kindly provide your valuable feedback and or grievance if any along with your name and and a valid emai-id so that we can follow-up and revert to you as soon as possible.


For any issues, please contact Helpdesk on +91-194-2713333 or mail your queries on

 Click here to download the form for customer complaints relating to ATM transactions

Mr. Irfan Kawoos

Address: First Floor, Air India Building,
Opposite Sher-i-Kashmir Park,
Residency Road, Srinagar - 190001, India


Mr. Towfeeq Ahmad
0194 - 2502685

Digital and Alternate Channels, Corporate Headquarters, Jammu and Kashmir Bank

For any credit card related query/support, please contact us on following numbers:

Toll Free 1800 1800 234

Working hours (10:00 AM to 5:00 PM): 0194- 2486149,2486151,2482463,2486424

Card Hotlisting: 0194-2481936, 2481953.