Mr. Mohammad Shafi Mir, 
Company Secretary.

Address: The Jammu & Kashmir Bank,
Board Secretariat, Corporate Headquarters,
M.A. Road
Srinagar – 190001
Phone +91 194 - 2483775 -2481930 - 35 Extn. 1540

The Securities and Exchange Board of India (SEBI) has vide notification dated June 8, 2018 amended Regulation 40 of SEBI (Listing Obligation and Disclosure Requirements) Regulations, 2015, wherein it has been mandated that w.e.f. December 5, 2018 transfer of securities would be carried out only in dematerialised form.

In order to facilitate seamless transfer of shares in future and as advised by the Stock Exchanges, shareholders holding shares in physical form are requested to dematerialise their share holding in the Company.

Depending on whether the shareholder already has a Demat account or desires to open one now, the steps involved for dematerialisation of shares are as under:-

SHAREHOLDER(S) WHO ARE NOT HAVING DEMAT ACCOUNT

  • Shareholder(s) to open a Demat account with a Depository Participant (DP), registered with NSDL and/or with CDSL. (If you wish to open Demat account with Subsidiary of the Bank, please visit any nearest Branch of JKB Financial Services Limited. The address of the Branches can be obtained from the link: – http://www.jkbfsl.com/contact-us/
    Please note that the shareholders are free to open their Demat account with any of the valid Depository Participant (DP) of their choice).
  • In case the securities are held by you in joint names, you may either open a demat account in the joint names or get the shares transferred to your single name by submitting an executed Share Transfer Form SH-4 along with share certificate(s) and self-attested photocopies of PAN Card of transferor(s) and transferee to the Company or its Registrar & Transfer Agent (RTA) for giving effect to the transfer in your single name.
  • After opening the demat account, they will provide you a Client Master Form showing demat account number and all other details such as name, address, phone no., email id etc.
  • Thereafter, shareholder(s) to submit physical share certificate(s) along with Dematerialisation Request Form (DRF) to their respective DP.
  • The DP will intimate the Registrar & Transfer Agent (RTA) of the Bank of the request submitted by the shareholder(s) through the electronic system of NSDL/CDSL.
  • The DP will also submit the share certificate(s) and the DRF, submitted by shareholder(s) to the Registrar & Transfer Agent (RTA) of the Bank.
  • The Registrar & Transfer Agent (RTA) of the Bank after validation of the request will update the Register of Members and confirm to the Depository.
  • The Depository will credit the DP's account.
  • The DP will credit respective Demat account.

SHAREHOLDER(S) WHO ARE HAVING DEMAT ACCOUNT

  • Shareholder(s) to submit physical share certificate(s) along with Dematerialisation Request Form (DRF) to their respective DP.
  • The DP will intimate the Registrar & Transfer Agent (RTA) of the Bank of the request submitted by the shareholder(s) through the electronic system of NSDL/CDSL.
  • The DP will also submit the share certificate(s) and the DRF, submitted by shareholder(s) to the Registrar & Transfer Agent (RTA) of the Bank.
  • The Registrar & Transfer Agent (RTA) of the Bank after validation of the request will updates the Register of Members and confirm to the Depository.
  • The Depository will credit the DP's account.
  • The DP will credit respective Demat account.

 

For any further queries feel free to mail the Share Department of Jammu and Kashmir Bank at the email id sharedeptt_gc@jkbmail.com or get in touch with Ain Altaf Kamili on 0194-2483775.

  1.  Mr. Ain Altaf Kamili
    The Jammu & Kashmir Bank Ltd.,
    +91 194 - 2483775 -2481930 - 35 Extn. 1541 - 1542

  2. Pursuant to SEBI (Listing Obligation & Disclosure Requirements) Regulations, 2015, Bank has created a separate Email ID for redressal of Investor Complaints and Grievances as per the details given below.
    E-mail: sharedeptt_gc@jkbmail.com

  3. NECS Forms for Shareholders
    The National Electronic Clearing System (NECS) is intended to avoid the risk of loss/interception of dividend warrants in postal transit and/or fraudulent encashment of dividend warrants. The Shareholders are requested to avail the NECS facility/Direct credit facility, whereby the dividends will be directly credited in electronic form to their respective bank accounts. This will ensure speedier credit of dividend and company will duly inform the concerned shareholders when the credits are passed on their respective Bank Accounts. 
  4. Click here to download NECS Forms

    Shareholders holding shares in Physical Form - Form NECS I

    Shareholders holding shares in Demat Form - Form NECS II


  5. Unpaid /Unclaimed Dividends:
    The elegible shareholders who have not received/claimed their Dividend warrants, issued by the Bank, may approach our office for claiming the same. Application in this regard, together with Affidavit, in the prescribed formats, may be downloaded from the link below: 

    Click here for Application Form and Affidavit

M/s KFin Technologies Limited
Selenium Tower B, Plot 31 & 32,
Financial District, Nanakramguda, Serilingampally Mandal,
Hyderabad – 500 032 ,Telangana

Toll free number: 1-800-309-4001

E-mail: einward.ris@kfintech.com

Website: https://www.kfintech.com or https://ris.kfintech.com

The addresses of Stock Exchanges where the equity shares of the Bank are listed are   furnished hereunder:

  1. National Stock Exchange of India Limited
    Exchange Plaza,
    Bandra Kurla Complex, Bandra (E),
    Mumbai – 400051

  2. The BSE Ltd.
    Phiroze Jeejeebhoy Towers,
    Dalal Street,
    Mumbai – 400001

As an on-going measure to enhance the ease of doing business for investors in the securities market, SEBI, has from time to time prescribed common and simplified norms for processing investor’s service request by Registrars to an Issue and Share Transfer Agents (RTAs) and norms for furnishing PAN, KYC details and Nomination. 
SEBI had received representations from various investors regarding difficulties faced by them pertaining to procedural aspects of provisions and interpretations of documentations required for processing investor service requests. 
 Hence, vide its circular - SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/37 dated March 16, 2023 (forwarded by NSE vide its circular NSE/CML/2023/23 dated March 22, 2023), SEBI has provided norms / procedural requirements for processing such service requests of investors by RTAs. These include requirements pertaining to:

  1. Mandatory furnishing of PAN, KYC details and Nomination by holders of physical securities.
  2. Freezing of Folios without PAN, KYC details and Nomination.
  3. Attestation of documents.
  4. Mode for   providing   documents/details by   investors for   various   service requests.
  5. Standardized, simplified and common norms for processing investor service requests.
  6. Forms for availing various Investor services.
  7. Indemnity.
  8. KYC details across all folios of the holder, maintained by the RTA.
  9. Timelines for registering of / updation of / change in PAN, KYC and nomination.
  10. Display of contact details of RTAs.
  11. All objections by RTA to be raised in one instance.
  12. Electronic interface for processing queries and complaints.

For detailed information, please refer to the attached SEBI circular - SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/37 dated March 16, 2023.

In continuation of the same, SEBI has issued circular- SEBI/HO/MIRSD/POD-1/P/CIR/2023/181, dated November 17, 2023 wherein the process of freezing of folio’s and Referral  of  folios  by  the  RTA/listed  company to  the  administering  authority under the Benami Transactions Prohibitions) Act,

1988 and/or Prevention of Money Laundering Act, 2002, has been done away with.

For detailed information on the changes, please refer to the attached SEBI circular- SEBI/HO/MIRSD/POD-1/P/CIR/2023/181, dated November 17, 2023.

For any further query, feel free to mail the Share Department of Jammu and Kashmir Bank at the email id sharedeptt_gc@jkbmail.com or get in touch with Mr. Ain Altaf Kamili on 0194-2483775.

Securities and Exchange Board of India (SEBI) has issued a circular, under no. SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/72, dated June 08, 2023. The captioned circular deals processing of cases pertaining to investor service requests and complaints by the Registrar and Share Transfer Agent (RTA). These include updation of details of the shareholders, issuance of duplicate share certificates, transmission, transposition, consolidation, demat requests, remat requests among others.

The circular shall be implemented in a two phase manner, with the first phase providing a provision to lodge service requests and complaints online and thereafter tracking their status with periodical updates. Phase wise description of the processes is provided below:

Phase-I:

All RTA’s servicing companies listed on the stock exchanges shall maintain a functional website displaying certain information as mandated by SEBI from time to time. Further, an escalation matrix shall be provided alongwith step by step procedure for filing various service requests/complaints and the procedure for obtaining the status of the requests/complaints.

The RTA’s shall send an electronic intimation to all the investors whose e-mail address  and/or  mobile  number  is  available  about  the  availability  of  the aforesaid  online  mechanism.  Additionally,  listed  companies  and  RTAs  shall also  disseminate  the  availability  of  this  mechanism on  their  respective websites.

The RTA’s shall set up user friendly online mechanism or portals for requests/complaints with certain minimum features pertaining to lodging of requests/complaints, the documentation process, number of hold days wherein additional documentation or physical documentation is required, generation of Unique Reference Number and mechanism compliance to Business Continuity Plan (BCP) and Disaster Recovery (DR) as specified by SEBI.

Phase-I shall be implemented by Qualified Registrars and Share Transfer Agents (QRTA's) from January 01, 2024 and by other Registrars and Share Transfer Agents (RTA's)  from June 01, 2024. Further, a compliance certificate shall be provided by RTA's from a PCS within 30 days of implementation of PHASE-I to SEBI certifying the changes carried out and systems put in place to comply with the provisions of the said circular.

Phase-II:

From July 01, 2024, QRTA’s shall create a common website through which investors shall be directed to the portals provided by individual concerned RTA’s for resolution of investor requests/complaints.

Additionally, if RTA’s are switched by the listed companies, they shall ensure that the new RTA adheres to the principles mentioned in the circular.

The complete circular is available at the following link: https://www.sebi.gov.in/legal/circulars/jun-2023/online-processing-of-investor-service-requests-and-complaints-by-rtas_72363.html.

In order to facilitate seamless transfer of shares, safety of holding besides convenience, accessibility, cost efficiency, flexibility and most importantly eliminating the chances  of shares being lost, forged or misplaced; shareholders of the Bank holding shares in physical form are requested to get their physical shareholding dematerialised.
Depending on whether the shareholder already has a Demat account or desires to open a new one, the steps involved for dematerialisation of shares are as under:-


SHAREHOLDER(S) WHO ARE NOT HAVING DEMAT ACCOUNT

  • Shareholder(s) to open a Demat account with a Depository Participant (DP), registered with NSDL and/or with CDSL. (If you wish to open Demat account with Subsidiary of the Bank, please visit any nearest Branch of the Bank or Branch of JKB Financial Services Limited. The address of the Branches can be obtained from the link: – https://www.jkbfsl.com/contact-us . Demat account may also be opened online by visiting the website of JKB Financial Services Limited (www.jkbfsl.com).

Please note that the shareholder(s) are free to open their Demat account with any of the valid Depository Participant (DP) of their choice).
In case the securities are held by shareholder(s) in joint names, they may open a Demat account in the joint names.

  • After opening the Demat account, shareholder(s) will be provided a Client Master List showing Demat account number and all other details such as name, address, phone no., email id etc.
  • Thereafter, shareholder(s) are to submit physical share certificate(s) along with Dematerialisation Request Form (DRF) to their respective DP.
  • The DP will intimate the Registrar & Transfer Agent (RTA) of the Bank of the request submitted by the shareholder(s) through the electronic system of NSDL/CDSL.
  • The DP will also submit the share certificate(s) and the DRF, submitted by shareholder(s) to the Registrar & Transfer Agent (RTA) of the Bank.
  • The Registrar & Transfer Agent (RTA) of the Bank after validation of the request will update the Register of Members and confirm to the Depository.
  • The Depository will credit the DP's account.
  • The DP will credit respective Demat account.

SHAREHOLDER(S) WHO ARE HAVING DEMAT ACCOUNT

  • Shareholder(s) have to submit physical share certificate(s) along with Dematerialisation Request Form (DRF) to their respective DP.
  • The DP will intimate the Registrar & Transfer Agent (RTA) of the Bank of the request submitted by the shareholder(s) through the electronic system of NSDL/CDSL.
  • The DP will also submit the share certificate(s) and the DRF, submitted by shareholder(s) to the Registrar & Transfer Agent (RTA) of the Bank.
  • The Registrar & Transfer Agent (RTA) of the Bank after validation of the request will update the Register of Members and confirm to the Depository.
  • The Depository will credit the DP's account.
  • The DP will credit respective Demat account.

Please note that in terms of Securities and Exchange Board of India (‘SEBI’) vide notification dated June 8, 2018 had amended Regulation 40 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and prescribed that requests for effecting transfer of securities received after December 5, 2018, shall not be processed by the listed entity unless the securities are held in dematerialized form.
Additionally, as per circular number SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2022/70 issued by Securities and Exchange Board of India (‘SEBI’) dated May 25, 2022, the following operations shall be carried out only in demat form:

      1. Issue of Duplicate Share Certificate
      2. Claim from unclaimed Suspense Account
      3. Replacement/Renewal/Exchange of securities certificate
      4. Endorsement
      5. Sub-division/Splitting of securities certificate
      6. Consolidation of folios
      7. Consolidation of Securities Certificate
      8. Transmission
      9. Transposition

For any further queries feel free to mail the Share Department of Jammu and Kashmir Bank at the email id sharedeptt_gc@jkbmail.com or get in touch with the Share Department of the Bank on 0194-2483775.