Fair Practice Code for Lenders
Anti-Money-laundering Policy of the Bank
Policy Document on collection of Cheques & Instruments
Collection of Dues and Repossession of Security
Code of Bank's Commitment to Customers
Code of Bank's Commitment to Micro and Small Enterprises - 2015
Policy on incentivising business units/employees for customer services in the Bank
Policy on Inoperative & Unclaimed Accounts
Policy on Inoperative & Unclaimed Accounts Annexures
Policy on Risk Management Procedures- CTS 2010 Standard Cheques.
Policy Document on Grievance Redressal for Pensioners.
Policy for Dishonor of Cheques/ECS Mandates
Comprehensive Deposit Policy 2022-23
TAT Timeline for loan applications
Empanelment/Depanelment policy of Lawyers
Social Media Guidelines for Customers, Stakeholders and General Public